“Howard successfully led the year-long strategic planning
process for our Americas CRM Operations team. He used his impressive knowledge
of CRM strategies and tactics to clarify a vision for the team and get buy-in
from its managers. He also spotted and corrected flaws that had previously hampered
the planning process. I used the plans he wrote as a model for my other teams
to follow."
-- Mohan Garde,
Vice President,
Americas Customer Operations,
Hewlett Packard
“Wharton Strategic Services managed the market research
effort for a new data service aimed at investment professionals. They devised
a series of in-depth interviews with prospects and conducted dozens of them
using their own contacts, which gave us exactly the insights we needed. I
would not hesitate to have them help us again for future projects.”
-- Michael McNamara,
Vice President,
Research and Analysis,
MasterCard Advisors
“Howard completed multiple projects in our Strategy
group. I highly recommend him to anyone working on leading-edge direct marketing
issues. He is insightful, resourceful, responsive and above all, an excellent
strategic thinker.”
-- Len Ellis,
Executive Vice President,
Enterprise Strategy,
Wunderman